Admin & Mailbox Keys

Every EPA Mailbox has a key which must be supplied to the Window Clerk when accessing mailbox operation support functions.

The mailbox key is retained in the mailbox's key vault (an encrypted file).

A mailbox's initial key vault contains a universal installation key.  The User can then change that key to a personal key using the Window Clerk.

Once the installation key is changed from the initial value, no means are provided to the User to retrieve the modified key value. .

If the key is "lost"/forgotten, you can reset it by restoring the initial key vault (that contains the universal installation key).  The next access by the User will prompt the User to change the key.

Likewise, every EPA Admin has a key which must be supplied to the Window Clerk when accessing mailroom and mailbox administrationsupport functions.

The Admin key is retained in an Admin's key vault (an encrypted file).

An Admin's initial key vault contains a universal installation key.  The User can then change that key to a personal key using the Window Clerk.

Once the installation key is changed from the initial value, no means are provided to the User to retrieve the modified key value. .

If the key is "lost"/forgotten, you can reset it by restoring the initial key vault (that contains the universal installation key).  The next access by the User will prompt the User to change the key.